TAXEROO B.V. – PRIVACY STATEMENT

Welcome to the Taxeroo 100% digital Tax Free Shopping solution! You’ve downloaded our Taxeroo- App and all the benefits that come with it. We care deeply about transparency, so you here find the Taxeroo-App General Terms and Conditions (“T&Cs”) between you as a Consumer and Taxeroo.

Please read these T&Cs before using our Taxeroo-App. By accessing and using our Taxeroo-App, you explicitly acknowledge that you have read, understood, and accept to be bound by these T&Cs. If you have any questions, please check our website (taxeroo.com) or contact us via info@taxeroo.com.

Enjoy a completely new and digital Tax Free Shopping experience with the Taxeroo-App. Simple, no paper, no queues and the highest refund available today.


General

Taxeroo respects your personal data and treats your personal information confidentially and with care. Personal data is any information relating to an identified or identifiable person. This also includes information that indirectly relates to a person. With the below, we implement the obligation under the GDPR to inform the persons involved whose personal data is processed by Taxeroo.


Data controller and communication

Taxeroo is the data controller and processes personal data a.o. in order to offer and improve services, and to personally communicate with you as the data subject. Taxeroo may involve a third party to evaluate its services. You as the data subject make your own choice whether or not to participate and provide your personal data for this purpose. You may also register for our newsletter or any other form of communication by Taxeroo.


Purpose processing personal data

Taxeroo processes the personal data as set out below for (a.o.) the following purposes:
Providing VAT refund services, including the execution of this agreement;
Collecting of invoices;
To comply with legal obligations;
Marketing and communication activities;
Recruitment.


Which personal data is processed?

Taxeroo processes the following personal data with regards to its services:
Name and address details;
Gender;
Date and place of birth;
Nationality;
Telephone number;
E-mail address;
Financial data (such as a bank account number);
Travel data.

Taxeroo processes the aforementioned personal data because: it has been provided by you as a data subject on your own initiative, it has been obtained in the context of providing our services, it has been made known to Taxeroo by third parties, including counterparties, or has become known through public sources.


Basis for processing personal data

Taxeroo processes the above-mentioned personal data exclusively on the basis of the following grounds as referred to in Article 6 of the GDPR:

Taxeroo only shares your personal data with third parties to the extent necessary for the provision of services with due observance of the aforementioned purposes. This includes observation of the practice by another adviser or engaging another third party on behalf of and on behalf of Taxeroo, such as an IT supplier, but also the provision of your personal data in connection with (legal) proceedings.

In addition, Taxeroo may provide personal data to a third party, such as a regulator or other body with public authority, insofar as there is a legal obligation to do so.

A processing agreement is concluded with the third party that processes your personal data on behalf of and on behalf of Taxeroo, whereby that third party is also obliged to comply with the GDPR. Third parties engaged by Taxeroo, who offer services as controller, are themselves responsible for compliance with the GDPR for the (further) processing of your personal data. This includes an accountant, civil-law notary, or other third party engaged for a second opinion or expert report.


Security Personal data

The security and protection of your personal data is of great importance to Taxeroo. Taxeroo secures, taking into account the state of affairs and appropriate technical and organizational measures, a security level appropriate to the risk. In the event Taxeroo uses services from third parties, such as an IT supplier, Taxeroo will lay down agreements on adequate security measures in the context of the protection of personal data in a processing agreement.


Retention period personal data

Taxeroo does not store personal data longer than necessary for the aforementioned purposes or as required by law and regulations.


Privacy rights of data subjects

A request for inspection, correction, restriction, opposition, data portability, deletion of your personal data or withdrawal of previously given consent can be sent via the contact details below. You will receive further notification within four weeks of receiving your request.

Circumstances may arise in which Taxeroo cannot fully or partially comply with your request as a data subject. One example is legal retention periods.

You may address your requests as referred to above to:

Taxeroo B.V.
Ginnekenweg 96
4818 JJ Breda
The Netherlands
E-mail: info@taxeroo.com

In order to ensure that Taxeroo, based on your request, will provide the personal data in question to the correct person, it will ask you for a copy of a valid passport, driver’s license or identity card with a screened passport photo and BSN number for verification purposes. Taxeroo will only process requests that relate to your own personal data.


Use of social media

The app and website(s) of Taxeroo may include buttons and/or links to promote or share web pages on social (media) networks or websites of third parties, such as Twitter, LinkedIn or Facebook. Taxeroo does not supervise and is not responsible for the processing of your personal data by and through such third parties. The use of such media is therefore at your own risk. Before using those third-party services, it is advisable to first read the privacy statement of those third parties.


Adjustment of privacy statement

Taxeroo has the right to amend the content of this privacy statement at any time without prior notice. Any changes to the privacy statement will be published on the website(s) of Taxeroo. Please therefore consult these website(s) regularly.


Questions & Contact

If you have any questions or comments about the processing of your personal data and this privacy statement, please contact us via info@taxeroo.com.